Ayushman Card Application Rejected?
Don't worry – find the reason and reapply successfully
1. Not in SECC/Eligible List
Your family is not listed in the 2011 SECC database used for PMJAY eligibility.
Fix: Check with gram panchayat • Apply under state extension • Try 70+ senior scheme
2. Aadhaar Details Mismatch
Name, DOB, or other details on Aadhaar don't match SECC/ration card records.
Fix: Update Aadhaar first → Then reapply with matching documents
3. Biometric/eKYC Failure
Fingerprint or OTP verification failed during application.
Fix: Try again with clean/dry fingers • Use OTP method • Try different CSC center
4. Duplicate Application
A card already exists for you or your family member.
Fix: Check existing card at beneficiary.nha.gov.in • Download existing card
5. Income Above Threshold
For non-SECC applicants, income verification shows you exceed the limit.
Fix: Check state-specific income criteria • Apply under different category if eligible
Identify the Rejection Reason
Check rejection SMS/email or call 14555 to find out exactly why
Fix the Issue
Update Aadhaar, get correct documents, or resolve eligibility
Gather Fresh Documents
Updated Aadhaar + ration card + proof documents
Visit CSC Center
Reapply with corrected documents at nearest CSC center
Track Application
Monitor status at beneficiary.nha.gov.in or call 14555
If you believe the rejection was wrong, you can formally appeal:
📞 Call 14555
Explain situation and request review
🌐 Online Grievance
grievance.pmjay.gov.in
🏛️ District Office
Meet District Implementation Officer
📧 Email SHA
Contact State Health Agency directly
✅ Before Reapplying – Verify Eligibility
FAQs – Card Rejection
Disclaimer: Eligibility and rejection reasons vary by state. Call 14555 for your specific case.