Ayushman Card Download

Ayushman Card Application Rejected?

Don't worry – find the reason and reapply successfully

Updated: February 2025 5 min read
Top Reasons for Rejection

1. Not in SECC/Eligible List

Your family is not listed in the 2011 SECC database used for PMJAY eligibility.

Fix: Check with gram panchayat • Apply under state extension • Try 70+ senior scheme

2. Aadhaar Details Mismatch

Name, DOB, or other details on Aadhaar don't match SECC/ration card records.

Fix: Update Aadhaar first → Then reapply with matching documents

3. Biometric/eKYC Failure

Fingerprint or OTP verification failed during application.

Fix: Try again with clean/dry fingers • Use OTP method • Try different CSC center

4. Duplicate Application

A card already exists for you or your family member.

Fix: Check existing card at beneficiary.nha.gov.in • Download existing card

5. Income Above Threshold

For non-SECC applicants, income verification shows you exceed the limit.

Fix: Check state-specific income criteria • Apply under different category if eligible

How to Reapply Successfully
1

Identify the Rejection Reason

Check rejection SMS/email or call 14555 to find out exactly why

2

Fix the Issue

Update Aadhaar, get correct documents, or resolve eligibility

3

Gather Fresh Documents

Updated Aadhaar + ration card + proof documents

4

Visit CSC Center

Reapply with corrected documents at nearest CSC center

5

Track Application

Monitor status at beneficiary.nha.gov.in or call 14555

How to Appeal a Rejection

If you believe the rejection was wrong, you can formally appeal:

📞 Call 14555

Explain situation and request review

🌐 Online Grievance

grievance.pmjay.gov.in

🏛️ District Office

Meet District Implementation Officer

📧 Email SHA

Contact State Health Agency directly

Timeline: Appeals are usually reviewed within 15-30 working days.

✅ Before Reapplying – Verify Eligibility

Check eligibility at mera.pmjay.gov.in
Verify your name in SECC database
Check state-specific additional eligibility criteria
Ensure all documents are updated and matching

FAQs – Card Rejection

Ready to Reapply?

Check eligibility first, then apply with correct documents.

Disclaimer: Eligibility and rejection reasons vary by state. Call 14555 for your specific case.